Our Most Frequently Asked Questions.
Personalized Labels and ID Cards in Portland, OR
Our print-house in Portland, OR is at the ready to answer your questions and get stunning plastic cards and labels working for your business.
You’ve got questions? We’ve got answers.
Don’t see your question below? Connect with us.
Where can I find your offices?
To keep your costs unspeakably low, we use a communal office space just south of Portland, Oregon. Our print-house is secure – and several security measures keep your information safe and sound. If you need to meet face to face, we offer a variety of ways to do that- be it online or in person.
How can I get in touch with you to reorder?
We are working on our easy re-order store, and while we get the kinks worked out, we recommend emailing or calling us with your order number. Don’t have an order number? The name of your company and a few other basic details will help our team get your items out the door.
Do your products (especially printers and software) include support?
Every product purchase is eligible for our Customer Care Contract which will provide support and training for your products.
What if I hate the cards you print?
We have a tried-and-true process of approval that ensures that your cards will look just the way you want them to before the ink touches the label or plastic.
But, if something goes wrong, you’re still covered.
Every purchase made through Mammoth ID is covered by our 100% money back promise. If you are not satisfied with the items you receive within 7 days, just send it back.
What is so special about your blank card stock?
The plastic PVC card stock we sell is available in a variety of colors and with a variety of embedded technology.
What makes our cards truly special is the quality. This isn’t just a nice card. It’s Graphics Quality.
Since the cards are pristine, the ink penetrates the plastic clean and results in a crisp graphic with less blur than you see on other cards. The unwavering quality will protect your printer’s printhead (since it’s never coming in contact with subpar burs and dents.)
What is the warranty on your printers?
The SMART card printers offer a BEST in the industry warranty of up to 5 years.
Are you hiring?
Looking for a job printing labels and ID cards in Portland? Nice! We are not hiring at the moment, but Mammoth ID is constantly growing and we encourage you to stay in touch to hear about any new openings.
Do you handle international orders?
At this time we only ship within the continental United States. We will be expanding outside of the US soon, so we encourage you to stay in touch to be notified of when this changes.
What are your hours of operation?
Our offices are open 8am – 5pm PST.